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775-499-6400
Call Center Location
745 W Moana Lane, Suite 220
Reno, Nevada 89509
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Open Positions:



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Customer Retention Specialist:

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Location:

Reno, NV

Become a brand champion


At Optimum CX we help brands build customer loyalty, grow their business and deliver exceptional experiences to their customers. We also create a great environment and experiences for our employees. We invite you to learn more about our company and take your career to new places by becoming a brand champion.

More than just a place to work, Optimum CX is a place to learn and grow. We are leaders, managers, and associates on the same team, with a common purpose, thinking, planning and doing great things together. We come to work every day knowing that we can make a difference and do so much more. Our roles are diverse but we are united in the mission and vision of delivering amazing customer experiences, across every contact, every time.

Having been an employer in the community since 1999, we know that while superior tools, technologies and processes have been markers in our success, it is really our people that stand out and make the difference in all that we do.

We invite you to apply to:

  • Make a great living in a career you can love. Our team members enjoy a competitive pay rate, attractive incentives and outstanding benefits. Our employee tenures are significantly higher than call center industry norms for one simple reason: it’s a great place to work!
  • Enjoy a high-energy, professional work environment. You will be part of a highly trained team focused on providing exceptional customer care. Every day at Optimum CX is a positive mix of inspiration, personal growth and fun.
  • Gain valuable career skills. As an Optimum CX employee, you will work with cutting-edge technology and you will gain valuable experience in a diverse range of industries representing some of the leading brands in the country.